Question 1

How Long Is The Warranty Period?

Accepted Answer

We provide different warranty periods and contents to meet different needs.

Question 2

How To Transport The Product?

Accepted Answer

We choose the appropriate logistics or express delivery for you locally, and you can also pick up the goods at our warehouse.

Question 3

How Long Is The Product Delivery Time?

Accepted Answer

We have some hot-selling models in our warehouse. They will be queued for delivery according to the order. If the warehouse has stock, it can be shipped within 5 working days. For details, you can contact us to confirm whether the goods are available and the specific time.

Question 4

Can A Heat Pump Provide Domestic Hot Water?

Accepted Answer

Yes. All hot water is provided by heat pumps. A 50-liter buffer water tank and a 200-liter water tank need to be installed. The size of the water tank changes according to your daily needs.

Question 5

Does A Heat Pump Use A Lot Of Electricity?

Accepted Answer

The heat pump unit operates on electric energy, but the electricity cost is more than 70% lower than your oil heating or natural gas heating cost.

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