FAQ

We provide different warranty periods and contents to meet different needs.

We choose the appropriate logistics or express delivery for you locally, and you can also pick up the goods at our warehouse.

We have some hot-selling models in our warehouse. They will be queued for delivery according to the order. If the warehouse has stock, it can be shipped within 5 working days. For details, you can contact us to confirm whether the goods are available and the specific time.

Yes. All hot water is provided by heat pumps. A 50-liter buffer water tank and a 200-liter water tank need to be installed. The size of the water tank changes according to your daily needs.

The heat pump unit operates on electric energy, but the electricity cost is more than 70% lower than your oil heating or natural gas heating cost.